Chapter 10: Evaluating Macro Practice

February 23, 2026 • 17:21

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Chapter 10, “Evaluating Macro Practice,” explores how program evaluation research serves as a vital tool for determining if a macro-level intervention achieved its intended goals and whether the process should be continued, modified, or terminated. This episode breaks down the seven-stage evaluation process, which includes conceptualization and goal setting, measurement, sampling, design, data gathering, analysis, and the final communication of data. We delve into key evaluation concepts such as validity, reliability, and baseline data, while also identifying common barriers to successful evaluation, like program instability and the failure to plan for assessment at the start of a program. Additionally, we compare various evaluation models, including formative (monitoring) and summative (impact) evaluations, and explore practical tools like client satisfaction surveys and Goal Attainment Scaling. Finally, the discussion emphasizes the ethical imperative to uphold social work values in research by ensuring voluntary participation, informed consent, and strict client confidentiality.

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